Many years ago we had Penske build us a shock for the wife's V11. I can't remember if we gave them her shock or simply gave them the measurements along with weight and riding style. What I do remember is we were tight for time and they came through for us and we had the new shock in time for our motorcycle trip. The original Sachs shock had done what they do, the lower eye had cracked. And as such the shop doing the new clutch would not put it back together with a broken shock. So we needed a shock quick, and Michael Himmelsbach at Penske came through for us. It has been a great shock as well, but back then nice shocks usually didn't have as many adjuster knobs as Phil's sweet shock.