This goose is a prime example of why I’m so very glad I’m not in the trade any more.
Yes, the tune and the change in exhaust didn’t cause a casting to fail. How could they? But, at the same time he proves himself to know absolutely nothing about engines, tuning, or modern engine management systems and then is upset when the manufacturer of the machine denies warranty!
Did he not consider such a possibility before embarking on any changes? Does he believe that he should be able to do anything, unsuitable or otherwise, to his machine and if it all falls in a screaming heap somebody else should pick up the pieces? What a bloody Galah! And the pouty, spoilt little boy reaction after it’s fixed! “I don’t like it any more. I’m going to get another toy, I don’t even want to ride it again! Wah! Wah!” F*ck these people! They are one of the main reasons we can’t have nice things!
Look, if I’d sold it and it snapped a casting like that it would obviously be a casting fault. I can’t see how it could be anything else. I would have explained it was just bad luck, (It’s not like they can x-ray every casting for faults!) and slapped a warranty claim in for the rocker carrier, gaskets and anything else needed, perhaps a pushrod? There would have been no need for Piaggio to know about any changes because they would be irrelevant to a failure like this. If I was a dealer and had another model on the floor I probably would have cannibalised the entire rocker assembly off it and got old mate back on the road in an afternoon. Swapping the rocker gear off a smallblock is scarcely brain surgery, you could do it in 3/4’s of an hour max. You don’t even have to take the bloody petrol tank off FFS! Perhaps the reason it all became such a drama was because he’s a pathetic, snivelling, self important ignoramus and cut up rough at the shop? I dunno? It all seemed like a full-on whine-a-thon to me…..
But what would I know……..