Because they usually talk to me like this!!
Problem: "Left inside main tire almost needs replacement."
Solution: "Almost replaced left inside main tire."
Problem: "Test flight OK, except autoland very rough."
Solution: "Autoland not installed on this aircraft."
Problem #1: "#2 Propeller seeping fluid."
Solution #1: "#2 Propeller seepage normal."
Problem #2: "#1, #3, and #4 propellers lack normal seepage."
Solution #2 "Seepage added."
Problem: "Something loose in cockpit."
Solution: "Something tightened in cockpit."
Problem: "Evidence of hydraulic leak on right main landing gear."
Solution: "Evidence removed."
Problem: "DME volume unbelievably loud."
Solution: "Volume set to more believable level."
Problem: "Dead bugs on windshield."
Solution: "Live bugs on order."
Problem: "Autopilot in altitude hold mode produces a 200 fpm descent."
Solution: "Cannot reproduce problem on ground."
Problem: "IFF inoperative."
Solution: "IFF inoperative in OFF mode."
Problem: "Friction locks cause throttle levers to stick."
Solution: "That's what they're there for."
Problem: "Number three engine missing."
Solution: "Engine found on right wing after brief search."