Hi all, New owner of a 02 V11 sport(12,500mls) and I'm finally get some miles in on the bike! however I think the suspension needs alittle tweaking, the front seems way too firm and the rear too soft. I have afew articules from guzzitec etc to read(this is all new to me!) but before I start down that road I need to put the bike back to factory settings.I have an owners manual but other than tell you that you can adjust the front it does'nt mention how it left the factory. As for the rear is does say the factory setting i.e 20 snaps from closed, I assume closed is all the way clockwise?and I have no tool kit can I use a 'c' spanner from another bike? also any tips on getting to the rear shock?thanks guys