Last time I was by there was about a year ago- Donelsons had completely given up on Guzzi's. It's still an interesting place with a nice collection of historical bikes, and I like it for that reason....plus I like the old mechanic there- he's a traditionalist.
But the place isn't pro-Guzzi any more. It seems like an ok shop, but not what I was looking for.
My favorite shop is still Ned's Auto and Cycle in Riverside, Iowa. Talk about a traditional shop, that's the one. Nowhere near a city, housed in a sheet metal building that looks cobbled together from several smaller sheet metal buildings...probably because it was....and you wouldn't believe they have any business. In fact, they do a damn good business and the owner, Jim, is one of the most trustworthy and nicest guys I've ever had the pleasure to deal with. It's a hard act to follow when you move from that as your dealer to anywhere else. I was spoiled, and now I'm back to 'normal', which is, in effect, no dealer or mechanic at all. C'est la vie.