How to get your Veglia / ITI/hUR Instruments repaired and calibrated (at the time of posting 2021)

[p6x]

Disclaimer:

I have no affiliation with Joel Levine Inc.; I am making a separate thread because his credentials were buried in a different post. Credit to LowRyter for sharing the address in the first place. I wanted this ITI odometer repair option to have its own thread for visibility purpose.

Like many other owners of Moto Guzzi V11, my ITI/hUR odometer had stopped working at 8865 miles. As we all know, the instruments installed by Moto Guzzi on these V11 always were failure prone. Starting with the Veglia, and thereafter the ITI/hUR.

By the way, after making contact with a specialist shop in Italy, they said the actual metering part of the gauge was made in Korea or Japan. Only the container that bears the name ITI was made in Italy. The guy that fixes these instruments here in the USA gets its parts from Japan. Maybe hUR is a Japanese company after all.

So, here's included the message from Joel Levine Inc. from La Fayette in Georgia. This is an alternative to either purchasing a failure prone replacement Speedo/Odometer cluster, which are found on eBay (as I type this) for about USD 700, or the SpeedHut alternative which is well documented in its dedicated thread.

 

[LowRyter]

Joel fixed the Veglia Speedo on my V11 Sport.   Still working.  

[p6x]

4 hours ago, LowRyter said:

Joel fixed the Veglia Speedo on my V11 Sport.   Still working.  

Modified the initial subject to include Veglia Borletti too.

 

[p6x]

Joel shipped the gauge back to me today Wednesday May 19th, ETA is Saturday May 22nd.

Turn around was seven days total.

Will report back once the Speedo/Odo gauge is back in place and running.

 

[LowRyter]

It should be fine.  He's OK if you want to keep your original gauges.  

[p6x]

3 hours ago, LowRyter said:

He's OK if you want to keep your original gauges.  

I am not certain I understand what you meant. As far as I know, he is returning me the gauge I shipped. Although it could be possible that he has a stock of already fixed instruments, so he only swaps the internals and ship back the container?

Is this what you implied in the message above? I will be able to verify, since I have pictures of the serial number of the gauge I sent.

 

[LowRyter]

5 hours ago, p6x said:

I am not certain I understand what you meant. As far as I know, he is returning me the gauge I shipped. Although it could be possible that he has a stock of already fixed instruments, so he only swaps the internals and ship back the container?

Is this what you implied in the message above? I will be able to verify, since I have pictures of the serial number of the gauge I sent.

 

Sorry, if I wasn't clear.  Joel fixed my speedo and it's still working.  That's opposed to buying new gauge for about the same money, such as Speedhut, which understand work quite well too.

I guess I wasn't clear.  Joel does good work.  That's why I've recommended here years ago.

[p6x]

9 hours ago, LowRyter said:

Sorry, if I wasn't clear.  Joel fixed my speedo and it's still working.  That's opposed to buying new gauge for about the same money, such as Speedhut, which understand work quite well too.

I guess I wasn't clear.  Joel does good work.  That's why I've recommended here years ago.

Understood! thank you for the clarification.

I don't dislike the SpeedHut alternative; it is more a matter of keeping the bike the way it was then. I am eager to have a working Odometer.

[LowRyter]

3 hours ago, p6x said:

Understood! thank you for the clarification.

I don't dislike the SpeedHut alternative; it is more a matter of keeping the bike the way it was then. I am eager to have a working Odometer.

That was my point as well.  

[droydx]

Glad to see this, thanks for posting. I've been patiently waiting to hear that someone can repair the ITI speedo's and I will definitely be contacting him to fix mine!

Andy

[p6x]

I received the fixed ITIhUR Speed/Odometer today @2:00 pm.

The gauge has a partial trip reset knob too.

I can see the mileage read 8866.4, from the previous reading at 8865;

I will report back once more when the gauge is back in place.

The three pics below shows the Speedo/Odometer before, and after Joel Levine's divine intervention.

If I take into consideration the shipping to and from into the price, the total tag is $400. You may construe this as "expensive", but if you consider the service, it is not.

 

 

 

 

[p6x]

And the final B4/After....

The odometer now works, the partial resets to zero.... I have been using an App to monitor my mileage while the Odometer was not working.

I will make a separate thread about it, since it is "free" and does not involve monitoring you via the GPS function of your media. So it is not as accurate as a GPS, but it is very lenient on battery consumption.

You have the ability to adjust the mileage if you want to; either by entering it manually, or to retroactively pick the route you followed using google maps.

I used that app to check for the accuracy of the Odometer, and it came that the mileage as read by the ITI/hUR was 0.1 mile short of the total reported by the app. Of course, it was a short distance, so I have to see what it does on longer trips.

 

[droydx]

+1 for the work that Joel does. Great communication and turnaround on my ITI speedometer, which has always been wonky since about 2005.  I had an issue with my odometer reset knob being stripped and he patiently explained that I could fix it to fit...and he was right after I made a flat spot to engage the flat spot on the output shaft.  Also.....I can't believe that I was able to reinstall the knob without loosing that tiny little set screw that holds it on to the shaft!  Winning!!!

Andy

[Grim]

Just an interesting point, the Ducati monster/750ss/900ss CEV / ITI gauges have a metal gear, where the Guzzi one is plastic . I replaced the gears myself in my ITI speedo and it's holding up well, unfortunately the speedo body is 2mm wider otherwise I would have just fit the whole thing!

 

 

Here is my ITI speedo in pieces with the new parts fitted.

 

So that silver worm gear on my (lovely) workbench is actually sliver plastic, whereas the one I fitted from the Ducati speedo is metal.
Likewise for the long gear on the left, the old one is all chewed up as you can see,  It is a weird design as it is tapers towards the bottom end and sits over another worm gear that, without enough grease, just rubs a notch in it over time.

I also scavenged all the parts for the trip reset knob, which works fine now!

[p6x]

8 hours ago, Grim said:

Just an interesting point, the Ducati monster/750ss/900ss CEV / ITI gauges have a metal gear, where the Guzzi one is plastic . I replaced the gears myself in my ITI speedo and it's holding up well, unfortunately the speedo body is 2mm wider otherwise I would have just fit the whole thing!

 

 

Here is my ITI speedo in pieces with the new parts fitted.

 

So that silver worm gear on my (lovely) workbench is actually sliver plastic, whereas the one I fitted from the Ducati speedo is metal.
Likewise for the long gear on the left, the old one is all chewed up as you can see,  It is a weird design as it is tapers towards the bottom end and sits over another worm gear that, without enough grease, just rubs a notch in it over time.

I also scavenged all the parts for the trip reset knob, which works fine now!

Where does it say ITI on your gauge?

on my hUR/ITI, the "ITI made in Italy" was embossed on the back of the (cheap) plastic container.

Before finding Joel Levine, I was in contact with an Italian shop that does the same thing as Joel, and they told me "ITI" was only manufacturing the container, the actual mechanism was from either Korea or Japan. 

I combed the Italian Moto-Guzzi forums, and tried to find an Italian company with an ITI brand name, did not.

hUR and CEV in your case, may have been only doing the face plate's serigraph printing.